
We respond quickly to burst pipes, leaks, clogs, and urgent water problems to help limit damage.
When a plumbing problem cannot wait, we are ready to respond. At Freeman Industries, our emergency plumbing services are built for the moments that cause the most stress—burst pipes, active leaks, overflowing fixtures, sewer backups, clogged drains, failed water lines, and other urgent water problems that can damage your home or disrupt your business fast. We know every minute matters in an emergency, so our focus is simple: stop the immediate problem, protect your property, and help you move forward with a clear plan.
Emergency plumbing issues often start small and turn serious quickly. A pipe leak behind a wall can soak framing and insulation. A clogged main drain can back wastewater into sinks, tubs, or floor drains. A failed shut-off valve, frozen pipe, broken toilet supply line, leaking water heater, or sudden loss of water pressure can leave you scrambling. We handle urgent plumbing calls for both residential and commercial customers, and we come prepared to troubleshoot the source of the issue and recommend the safest, most practical repair.
If water is actively leaking, flooding, backing up, or preventing you from safely using your plumbing system, it is time to call. Common emergency plumbing problems we respond to include:
If you are unsure whether your issue is urgent, give us a call at (518) 245-6658. We would rather help you early than see a smaller issue turn into major water damage.
There are a few steps that can reduce damage while you wait for a plumber. If it is safe to do so, shut off the nearest fixture valve or the main water supply. If the problem involves a water heater, turn off the unit according to the manufacturer instructions. Move towels, rugs, furniture, storage boxes, and valuables away from standing water. Avoid using drains or flushing toilets if you suspect a sewer or main drain backup. If water is near outlets or appliances, stay clear of the area until it is safe.
Once we arrive, we will assess the situation, locate the cause, and explain what needs to happen next in plain language. We believe strong communication matters, especially during an emergency when customers need answers quickly.
We take a practical, step-by-step approach to urgent plumbing calls so nothing gets missed. Our process typically includes:
Some emergencies need a direct repair right away. Others may require a temporary measure first, especially if there is hidden damage, access limitations, or related issues affecting other parts of the system. In every case, we aim to be honest, efficient, and clear about what we find.
We are a family-owned company serving customers across the Saratoga County and greater Capital Region area, including Albany, Ballston Spa, Burnt Hills, Charlton, Clifton Park, Colonie, Corinth, Galway, Greenfield, Greenwich, Lake George, and nearby communities. Our business is built on integrity, trust, craftsmanship, and responsive service. That matters even more in an emergency, when homeowners and business owners need a team they can trust in the building.
Our plumbing division is led by J.P. Sala, a licensed Master Plumber with more than a decade of hands-on experience. He has owned and operated multiple plumbing companies and brings deep field knowledge to every job. Freeman Industries was also built by leaders with a strong service background, including former law enforcement experience, and that shapes the way we work: show up, communicate clearly, do the job right, and treat people with respect.
Because we are a small, local team, our customers get direct communication and personal service. We know emergency calls are stressful. We keep the process straightforward and focus on practical solutions that protect your property and restore your peace of mind.
Emergency plumbing problems look different in every building. In homes, we often help with leaking pipes, clogged sewer lines, failed water heaters, overflowing toilets, and kitchen or bathroom plumbing issues. In commercial spaces, a plumbing emergency can affect staff, customers, inventory, health standards, and business operations. We work with both residential and commercial clients and understand the need for fast action, clean work, and reliable repairs.
Whether the problem is in a basement, crawl space, utility room, bathroom, kitchen, mechanical area, or underground line, we work to identify the issue and restore function as quickly as possible.
These warning signs should not be ignored. Fast action can reduce structural damage, mold risk, flooring damage, and costly repairs later.
Emergency plumbing is not only about reacting to the immediate issue. It is also about finding the root cause. A leak may be tied to aging pipe, high water pressure, corrosion, poor connections, freezing conditions, or drain buildup. A backup may point to a deeper sewer line problem. Our goal is to solve the urgent issue while helping you understand what caused it and what steps may help prevent it from happening again.
When needed, we can also advise on related plumbing repairs, replacements, or excavation needs if the problem extends beyond the visible plumbing system. Because Freeman Industries also provides excavation services, we understand how underground plumbing and site conditions can affect emergency repairs in certain situations.
If you are dealing with a burst pipe, active leak, major clog, sewer backup, or urgent water problem, do not wait. Call Freeman Industries at (518) 245-6658 now. We are here to provide fast, professional emergency plumbing service with clear communication and honest recommendations. If you prefer, you can also reach out through our booking form. We will help you take control of the situation and get your plumbing system back on track.
When you call Freeman Industries at (518) 245-6658, we quickly assess the emergency, walk you through safe shutdown steps like turning off water or gas, and dispatch help fast. We prioritize burst pipes, active leaks, sewer backups, and major clogs to limit damage and restore safety.
Once on site, we pinpoint the source using hands-on troubleshooting and tools like leak detection, drain equipment, or camera inspection when needed. We explain the problem in plain language, give straightforward options, and complete the urgent repair efficiently whenever possible on the first visit.
Before we leave, we test the repair, confirm proper flow and drainage, and check for related issues that could cause another emergency. Our family-owned team keeps communication clear, cleans the work area, and makes sure you know what was done and what to watch moving forward.
When water is going where it should not, you need fast answers and a team you can trust. Here are the questions we hear most from homeowners and business owners across the Saratoga County area.
Real feedback on fast help, clear communication, and plumbing work done right
"JP and Andrew were recommended to me by a neighbor and I’m glad they were. They were very knowledgeable, communicated immediately and were able to get out to get started quickly. They installed a hot water tank for me and am very happy with the work they did. It is very neat and functioning great. I will use them again for other heating, cooling and plumbing work."
"I had a GREAT experience with Freeman industries. Our waste line failed and they replaced the damaged section in our yard. They were very professional, knowledgeable & kept me informed day by day! Highly recommend over and over!!"
"Freeman Industries did an outstanding job! They were professional, punctual, and fixed our plumbing issue quickly and cleanly. The technician Joe was friendly and explained everything clearly. Reasonable pricing and excellent service — highly recommend them for any plumbing needs!"
"Unbelievable service, worth every penny!"
"I have nothing but good things to say about FREEMAN INDUSTRIES. This family owned business is respectful, courteous, hard working, and a pleasure to work with. I highly recommended them if you are looking for good and trust worthy services that are preformed in a timely manor. Thank you again for your work FREEMAN INDUSTRIES!"
"Very professional & reasonably priced. Would highly recommend!"
"I had a very great experience today. Freeman industries Was very professional and respectful. Joe was great. He did a great job. Excellent customer service."
"I had a very positive experience today, Joe was excellent. He demonstrated exceptional respectfulness and professionalism. I highly recommend Freeman Industries. But make sure you only ask for Joe My new favorite guy."
"Prompt, courteous, and efficient."
"I highly recommend Freeman Industries! These guys are reliable, honest & fair plus they give back to local communities/veterans. Call them!"
"Joe arrived as scheduled. Explained everything he was doing to my wife and I. Took time out to answer our questions. Promptly fixed our plumbing issue. He was professional and courteous. We will use them again."
"I had an excellent experience with Freeman Industries! From start to finish, their team was professional, responsive, and extremely knowledgeable. They showed up on time, quickly diagnosed the issue, and explained everything clearly before getting to work. The quality of their workmanship was top-notch, and they made sure everything was completed efficiently and left the area clean when they were done. It’s not easy to find a plumber you can trust, but Freeman Industries definitely exceeded my expectations. I highly recommend them to anyone in need of reliable and high-quality plumbing services. I will absolutely be using them again in the future!"
"Jason and Andrew were professional and efficient in replacing piping. They were thorough in explaining and got the job done. I would not hesitate to recommend them"
"Freeman industries recently did some maintenence on my boiler that included draining my whole house, replacing some corroded pipes and valves that weren't holding, and refilling my house and purging the air. They were prompt, professional and clean. Would recommend them to anyone!"
"Woke up this am with a large puddle beneath my washer. Called around trying to find someone to come emergently. Andrew from Freeman Industries was able to come out within 2 hours and fixed the problem quickly. Great experience, would definitely use them again and I highly recommend them."
"Andy at Freeman Industries is not only knowledgeable, but prompt with his responses and goes above and beyond with the work he does. There is never a stone unturned and he makes sure that the client understands everything before he moves forward. The customer service is unmatched and comes highly recommended!"
"Highly recommend Freeman. Andrew and JP are incredibly detail-oriented, and couldn’t be easier to communicate with. They show up when they say they will, explain everything in a way that makes sense, and take pride in doing the job right the first time. Feels rare to find this level of professionalism and expertise — you can trust you’re in great hands with them!"
"We had a great experience with Freeman Industries. Andy and JP came out to help us with a leak in our home and were absolutely fantastic from start to finish. They quickly diagnosed the problem, explained everything clearly, and were very helpful and informative throughout the entire process. Their efficient work helped to fix the issue and prevent any further damage to our home. We truly appreciate their prompt response and high-quality work. Highly recommend Freeman Industries for anyone in need of a reliable service company!"
"The professionals from Freeman Industries arrived on time, provided great service and left the work area clean. I will definitely use Freeman Industries for all my future plumbing needs."
"JP and Andrew were exceptionally professional and made things easy to understand. Would highly recommend!"
"We had a great experience working with Freeman Industries. We had a hot water emergency at our home when our water heater started displaying an error code and shutting down every few minutes. Their tech, JP, was quick to respond, was friendly and knowledgeable, and quickly diagnosed and took care of the problem! I usually don't write reviews unless the service is above and beyond. In this case it definitely was and I would definitely recommend them."
"Happy to recommend my experience with Freeman Industries. They were great to work with, responsive and reliable. Would use them again in my home and more importantly my daughter’s homes."
"Absolutely Outstanding Service I recently had a major plumbing emergency at my home. I called in a panic, and they responded incredibly quickly. Their technician, JP, was professional, courteous, and incredibly skilled. He not only fixed the issue but also took the time to inspect the entire system and prevented what could have been a much bigger (and more expensive) problem down the road. What really stood out was their honesty and transparency. I rarely post reviews about anything but since I'm very pleased, I'm making an exception. Highly recommend Freeman!"
"This small business provided excellent service. They were professional, reliable, and did high-quality work. Their attention to detail and personal touch made a big difference. I'd definitely recommend them to others. They may be small, but they deliver big results."
"Friday before Easter and our kitchen sink clog could not be cleared. One phone call to Freeman and less than an hour later Andrew was on site working magic to clear the drain. He was polite, professional and diligent making sure the drain was completely clear. We will continue to use Freeman for our plumbing/HVAC needs. Great people and service."
"I’m really happy with the service. Andrew was punctual, explained the problem clearly, and got the repair done faster than I expected. Everything was left clean and working perfectly. Honest pricing and very professional—highly recommend!"
Call Freeman Industries for fast, reliable repairs before water damage gets worse.